Suddenly my Norton 360 goes hay wire, it is suddenly hit with several virus and trojans at once. Norton to protect itself disables my internet connection. It then disables most of the trojans, I then go onto another computer and download the driver for my wireless card and reinstall. I ring the norton helpline, thus begins day one of the campaign.
Norton remote access my laptop, the tech is not happy he spends at least an hour trying to sort the problem out. He explains it was a denial of service attack by a multiple of virus.
My laptop OS is destroyed, the infection is in all my files I have to wipe the entire computer clean then re install the OS.
Gulp, lost all my work, brushes, presets, even my program that I had written for matte palette 2. Lost three matte painting PSB files. (I save matte paintings as PSB little tip there).
I have lost all my actions, photoshop actions, lightroom actions, after effect actions. Lost 3ds max, however the disc is at work and my partner she has banned me from going near work.
Lost rocket dock and my GUI that I designed, lost my pipeline and three invoices from three seperate clients.
Day two
Rebooted my laptop, what a nightmare three hours to get it to factory settings, rang norton, remote access again computer still infected, must reboot.
Went to reboot found a small tiny partition on my hard drive, this was where the virus had hidden itself so on reboot it would become a net bot. Bloody hell, so I deleted and reformatted, had to spend another three hours rebooting the computer.
Reinstalled the wireless connection and rang norton, warned them that I was about to reconnect to the internet without any virus protection, gulp!
as soon as i connected Norton swiftly took over and spent a while checking then installing Norton 360 again.
So I have got my laptop back and will probally spend three months clawing back all the hard work previously done.
I spent over £120 on virus protection and the good folks at norton worked there socks off to help out, glad I paid for the premier service.
As for the bastard who developed this DOS virus, you dont really want to bump into me on a dark night...
Richard is now going to have rebuild his VFX pipeline and work.
PS back up everything,
Rich
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